Thank you for shopping at HASKARE! We specialize in handcrafted crystal jewelry and aim to provide a seamless shopping experience. Please review our shipping and delivery policy below to understand how we handle your orders.

1. Order Processing Time

Standard Orders (Non-Customized Products): All standard orders are processed and shipped within 48 hours of payment confirmation (excluding weekends and public holidays). This time allows us to carefully pack your items and prepare them for dispatch.
Custom Orders (Personalized/Customized Jewelry): For custom-made pieces (e.g., engraved items or bespoke designs), order processing may take up to 5 business days before shipping. This ensures each piece is crafted to your specifications with attention to detail.

2. Delivery Time

Standard Orders: Once shipped, your order typically arrives within 7 to 10 business days, depending on your location and the shipping carrier. Delivery times are estimates and may vary due to factors like customs clearance, weather, or carrier delays.
Custom Orders: After shipping, custom orders generally arrive within 10 to 15 business days. The extended timeframe accounts for the additional care required for personalized items and potential handling during transit.

3. Shipping Methods & Carriers

We ship worldwide using reliable carriers such as standard postal services or express couriers. Shipping costs are calculated at checkout based on your address and order weight.
You will receive a shipping confirmation email with a tracking number once your order is dispatched. This allows you to monitor your package’s progress online.

4. Shipping Costs & Fees

Shipping costs are displayed during checkout. We do not charge hidden fees; however, customers are responsible for any import duties, taxes, or customs charges imposed by their country. These are beyond our control.

5. Delays & Issues

While we strive to meet our delivery estimates, occasional delays can occur due to carrier issues, holidays, or unforeseen circumstances. We are not liable for delays caused by third parties but will assist you in tracking your order.
If your order is lost or damaged in transit, please contact us within 14 days of the estimated delivery date. We may require you to file a claim with the carrier, and we’ll work with you to resolve the issue promptly. Refer to our [Return & Refund Policy] for more details.

6. Important Notes

Address Accuracy: Ensure your shipping address is correct during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us: For any questions about your order or this policy, email us at [info@haskare.com]. We’re happy to help!
Thank you for supporting our small business. We appreciate your trust and look forward to delivering beautiful crystal jewelry to you!